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Refund & Return Policy – Midnight Society

Last updated: 10/04/2026

At Midnight Society, we want you to be satisfied with your purchase. If there is any issue with your order, please contact us and we will do our best to help.

1. Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be returned in its original packaging (if applicable)

  • Proof of purchase is required

To request a return, contact us at:
midnightsocietypl@gmail.com

Return Method

All returns must be sent via InPost Paczkomat to the return location provided after contacting us.

Do not send returns without first contacting us, as return instructions must be confirmed before shipping.

2. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • Your refund will be processed to your original payment method

  • Processing time may take several business days depending on your payment provider

3. Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items marked as final sale

  • Gift cards (if applicable)

  • Products that have been used or damaged after delivery

4. Exchanges

We only replace items if they are defective or damaged.

If you need an exchange, contact us at:
midnightsocietypl@gmail.com

5. Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • Original shipping costs are non-refundable

6. Order Issues

If your order is:

  • Lost

  • Damaged

  • Incorrect

Please contact us within 7 days of delivery, and we will resolve the issue.

7. Chargebacks & Fraud Protection

We reserve the right to dispute any fraudulent chargebacks or abuse of the refund system.

We may request evidence such as order details, tracking information, and fulfillment proof when investigating disputes.

8. Contact

If you have any questions about refunds or returns, contact us:

Email: midnightsocietypl@gmail.com

By placing an order with Midnight Society, you agree to this Refund & Return Policy.